SITUATION

AMS Consulting Services, Inc., worked with a government office to help resolve several internal issues. There were multiple employee grievances, chaos, and no leadership for the Human Resources Generalist. One person was handling 200 employees, was overworked, and not supported, requiring significant help.

SOLUTION

AMS Consulting Services, Inc. implemented talent development strategies for the HR Generalist to provide structure, organization, resolutions to issues, training on managing functions, motivation, employee relations, time management, and focusing HR operations on excellent service to 200 employees.

OUTCOME

Within 30 days of my strategic HR leadership, the HR Generalist efficiently managed functions, immediately improved employee services, and resolved a six-month issue involving $30k of missing employee flexible spending account (FSA) funds. Everyone noticed the transformation within the department.

SITUATION

A successful nonprofit organization driven by its mission needed help with its internal diversity. However, the organization felt they successfully understood diversity externally with their partners and program deliverables. In addition, several conversations arose after the George Floyd public killing that sparked the nonprofit to do more internally with DEI.

SOLUTION

AMS Consulting Services, Inc provided key insights, critical feedback, and a multi-layered approach for DEI efforts.

Tactics included reviewing and developing new hiring practices, identifying, and developing core values to align with a new DEI statement, developing and implementing promotion and professional development policies, in addition, examining pay equity, and establishing more explicit salary ranges.

OUTCOME

Within six-eight months, AMS Consulting Services, Inc. rolled out a process involving employees to help identify core values and a D&I statement to create ownership from all employees. In addition, AMS Consulting helped identify employees for promotions and professional development opportunities. Finally, developed new policies and practices to promote inclusion and diversity for the entire team.

SITUATION

A nonprofit organization struggled with staffing issues, program identity, board development, and funding. Unfortunately, the nonprofit’s deliverables, initiatives, core values, vision, and mission statement were vague and scattered. Additionally, the organization lacked experienced leadership in nonprofit management.

SOLUTION

AMS Consulting Services, Inc. worked closely with the Founder and President to establish clear values, mission, vision, and program initiatives to drive results and impact. We provided significant feedback, essential perspectives, and multiple approaches focused on the organization’s strengths to drive engagement, awareness, and recruitment of board members with new fundraising strategies.

OUTCOME

The organization has a clear and specific mission statement, vision, program objectives, and initiatives to increase overall awareness of the organization’s mission. Ultimately, this method improved the nonprofit management’s fundraising and organizational growth approach

SITUATION

A biotech firm desired a mission, vision, and values that represented their U.S. operations of 65 employees expanding all over the U.S. They successfully met the needs of patients with their product, but felt something was missing internally. All employees were committed and enjoyed their work, but required more structure and association.

SOLUTION

AMS Consulting Services, Inc., in partnership with Aingilin, LLC, worked together to administer surveys, conduct focus groups with employees and leadership team meetings to identify their perceptions, conduct data analysis, and deliver multiple presentations to bring results.

OUTCOME

AMS Consulting Services, Inc. and Aingilin delivered a presentation revealing the new mission, vision, and four values statements to support the growth of the U.S. operations. Most importantly, this process produced tangible results and value to the entire operations to strengthen employee engagement and connect the work to their mission.

SITUATION

AMS Consulting Services’ client struggled with ongoing internal conflict within a department. The department is male-focused, but one female had access to the building. The director blocked the female worker from accessing the building by placing a fence around it. In addition, he ordered a portable toilet for the female worker to use. As a result, all-male employees had access.

SOLUTION

AMS Consulting Services immediately met with senior leadership to discuss the ramifications of the employee’s behavior and actions towards the female employee. Outlined the necessary steps to directly remove the fencing and portable toilet and reprimand the director.

OUTCOME

The director removed the fencing and portable toilet from the premises, and the female employee had access to the restroom inside the public works building. Additionally, AMS Consulting Services infused ongoing employee counseling with the female employee to help overcome the issue. As a result, the director was no longer permitted to order fencing or portable toilets without approval and reasoning.

SITUATION

AMS Consulting engaged with a nonprofit that faced many employee engagement issues concerning transparency, lack of accountability, management of job functions, low morale, and performance issues. The culture within the organization required an OD boost.

SOLUTION

AMS Consulting assessed the talent pool to understand the organizational culture and provide clear direction to increase employee morale and performance. Infusing leadership coaching was imperative to the overall process of shifting the mindset and culture.

OUTCOME

AMS Consulting’s understanding of organizational development and change management, worked with the OD Consultant to provide training sessions to cover managing effectively, accountability, team-building and communication skills, and ownership of work projects. The positive outcome of the intentional training sessions increased morale and productivity.

SITUATION

AMS Consulting engaged with a small nonprofit at risk of losing a multi-million dollar grant for lack of program deliverables, untimely grant reporting, no-shows to grant meetings, and high retention issues with the CEO role and staff, unprecedented for a small organization.

SOLUTION

AMS Consulting developed a robust hiring process, improved the employee programs, and developed a youth-focused program to help position the organization for success and strengthen its reputation.

OUTCOME

Within six months, the organization’s culture shifted, a new program was developed to meet grant deliverables, employee headcount was achieved along with intentional alignment of the mission and core values.